At Bloomfabrik, run by Flexmade Enterprises Private Limited, we know that getting your new wardrobe delivered smoothly is just as important as the shopping experience itself. This Shipping and Delivery Policy explains how we manage orders from the moment you click “Buy” until your items reach your doorstep. By placing an order with us, you agree to the terms outlined below. In this policy, “we,” “us,” and “our” refer to Flexmade Enterprises Private Limited, and “you,” “your,” and “user” refer to our customers.

Shipping Locations

We are proud to bring our collection of men’s and women’s clothing to all pin codes across India. No matter where you live, our team works to ensure your fashion choices reach you safely and efficiently. Currently, we do not offer international shipping, but we hope to expand our delivery network in the future.

Processing Time

After you place your order, our team carefully reviews and prepares your items for shipment. Most orders are processed within 1–2 business days, excluding weekends and public holidays. During this time, we check availability, package your products securely, and confirm all order details via email so you know your purchase is on its way.

Delivery Timeline

We aim to deliver your clothing selections promptly, usually within 3–8 business days depending on your location. Occasionally, delivery may take slightly longer during high-demand periods or unforeseen circumstances, but we always strive to minimize delays. Our shipping partners are chosen to ensure your items arrive in good condition and on time, so you can start enjoying your new pieces as soon as possible.

Failed Delivery Attempts

If a delivery cannot be completed because of an incorrect address, recipient unavailability, or refusal to accept the package, it will be returned to our warehouse. You can request a re-delivery once the issue is resolved. To avoid delays, please provide accurate shipping details and be available to receive your order. Our support team is happy to assist if you need help updating your delivery information.

Damaged or Lost Shipments

Although we take care in packaging every order, items can occasionally be damaged during transit. If this happens, contact our customer support team within 48 hours of delivery and provide photographs of the damage. For shipments lost in transit, we will work with our courier partners to verify the issue and either replace your items or issue a full refund. Our priority is to make sure your order reaches you safely and in perfect condition.

Connect With Us

We’re here to answer any questions about your order, delivery status, or shipping concerns. Reach out to us at: flexmadeenterprisespvtltd@gmail.com